Shop Confidently - We want you to feel safe and secure shopping with us.
We accept the following forms of payment:
- American Express
There are no additional or hidden charges, other than shipping charges, which are detailed below. We do not charge any additional fees and we do not have negative option billing or recurring monthly charges.
We prefer a straightforward approach to shipping fees. We currently offer 3 shipping methods:
- USPS - $5
- UPS Ground - $10
- UPS 2nd Day Air - $30
Orders over $50 qualify for Free Shipping. Order shipping for free may take longer to process and may use a slower shipping method. These orders will typically arrive in 7-10 business days.
Orders are shipped from our warehouse in New Jersey within 1-2 business days. However, based on timing, availability, weekends, and holidays, processing times may be delayed. Once your order is processed and shipped, you will receive an email confirmation with a tracking number (if available).
Q-T reserves the right to alter your chosen shipping carrier if we are able to expedite your order at no additional charge. We will attempt to contact you before making any changes.
No P.O. Boxes or U.S. Territories for UPS shipments. Physical address required.
Alaska and Hawaii - standard shipping via USPS Priority Mail (3-5 days). Additional charges may apply for UPS shipping options.
Q-T Intimates ships internationally to most countries. However, Q-T reserves the right to request additional information from the customer to verify the integrity of an order. The customer is responsible for all extra delivery charges, Duties, Taxes, Customs Fees and any other fees that may be required when importing products into their country. Q-T Intimates order totals do not include Duties, Taxes, Fees or VAT, etc. associated with international orders. Contact your local customs office for more information.
Q-T occasionally offers free shipping through keycodes, banners, or other offers. Unfortunately, these free shipping deals cannot be applied to international or wholesale orders.
Prices and payment are in U.S. Dollars. Exchange rates are automatically calculated on your credit card bill.
Extra shipping charges for oversize items and oversized orders are based upon the true cost of shipping, regardless of the order total. You will be contacted regarding any oversized shipping charges before we deliver your package to the carrier.
If you are registered and logged in as a wholesale vendor, you will only see one shipping method - "Shipping rate will be calculated and billed prior to shipment." We will ship your order using the most cost efficient method possible. If you have a special shipping and handling request, please contact us after placing your order.